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Letter "R" » Rhonda Bright Quotes
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«We want them to speak up on what they want in terms of service and care.»
Author: Rhonda Bright
«The staff sits in and hears things from the patients' perspective.»
Author: Rhonda Bright
«We've learned a lot from it. The goal is to ultimately improve the patient's experience.»
Author: Rhonda Bright
«We wanted to address the patients' emotional needs and how they were handling being in the hospital. We're being attentive to what they're not saying -- that nonverbal communication.»
Author: Rhonda Bright
«They're getting a lot more positive comments, not only the nurses, but the maintenance person. A patient might notice how wonderful the grounds look.»
Author: Rhonda Bright
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