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Letter "J" » Jim Puchbauer Quotes
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«If three quarters of the way through the call, you want to record it, it goes back and grabs the call from the very beginning, for somebody who gets an irate customer, or a really good customer, or a call that would be great for training?there's a number of reasons why you might want to record a call on demand.»
Author: Jim Puchbauer
«For the end user the sum of the two is greater than the individuals [with the Power of Two]. It's the contact management-not just the relationship management. It's full, complete, end-to-end management of that customer relationship from the beginning contact all the way through to the management and reporting of the activities and interaction with your customers.»
Author: Jim Puchbauer
«With a single vendor you've got a complete solution guaranteed to work together. We're really offering customers the ability to have very, very high-end enterprise functionality at a price that speaks really well to the small to mid-enterprise customers who have been priced out of this marketplace.»
Author: Jim Puchbauer
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