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Letter "B" » Brad Wilson Quotes
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«People are more likely to use an application if they're comfortable with it, if it's familiar to them. Since they use Office, tying in CRM to the desktop level just makes sense.»
Author: Brad Wilson
«What we're seeing is a great deal of customization on country and industry levels. When Microsoft was developing its CRM, it made sure that it was built on a Web services architecture so that it can be easily adapted to specific local needs and requirements. We don't ship an out-of-the-box, property-management application, for instance, but those in real estate using the software can easily add apartment information without adding programming code.»
Author: Brad Wilson
«We put CRM right on the desktop, along with Office. Most corporate users are comfortable with Office productivity tools, and so CRM becomes a natural extension of what they're already doing. It's not a major leap with a new application.»
Author: Brad Wilson
«I'm extremely bullish on CRM in general. Businesses have an ongoing need to communicate with customers, to work from the sales process and provide great customer service. Those needs don't go away. I think CRM has had some high-profile missteps in the past, but now we have a great opportunity to make CRM much more usable, and useful.»
Author: Brad Wilson
«It was a mixture of excitement and fear.»
Author: Brad Wilson
«We didn't know if this was something people would wrap their arms around. It's so different _ the tiny lots and alley-loaded garages. It was a risk, but at the end of the day we felt they knew what they were doing.»
Author: Brad Wilson
«The idea is these homes will appreciate in value because of their quality and the amenities of the neighborhood.»
Author: Brad Wilson
«You can always make the system more complicated later. The problem won't be that the system can't handle it. What might happen is that people won't have a clear understanding of what they want to do. Wait 30 days or so and get some feedback so you can evolve over time.»
Author: Brad Wilson
«If I can do something with economics or I can be a musician, I think I will be a musician.»
Author: Brad Wilson
«Dyslexia is a real frustrating thing. To have the struggle he's had and to still give 100 percent with a good attitude ...»
Author: Brad Wilson
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