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…of practices, tools, and training methods for managing companies to provide customer satisfaction in a rapidly changing world". (Shiba et al:1993) Characteristics of TQM -Customers focused: identify who the customer is and adapting the products and service…

…direct approach to determine what influences people to take up smoking. Interviewing 177 college students who smoked, Zinser, et al. asked them to identify the causes of aspects of their smoking behavior by distributing 100 points across a list of possible…

…less predictable. The incidence of spousal loss through death has been estimated at 1.6% yearly for elderly men and 3% yearly for elderly women (Murrell et al., 1984). As the loss of the partner hits home the surviving one will be hit by stress…

…, William Sanford et al. Old Testament Survey: The Message, Form, and Background of the Old Testament, 2nd ed. Grand Rapids: Eerdmans, 1996. Leske, Adrian M. “Isaiah and Matthew: The Prophetic Infleuence in the First Gospel”, Jesus and the Suffering Servant…

…Bibliography. Dixson, A. F. The Natural History of the Gorilla. New York: Columbia University Press, 1981. Fay, Michael, et al. "Gorillas (Gorilla gorilla gorilla) in the Likoula Swamp Forests of North Central Congo: Preliminary Data on Populations and Ecology…

…to other slaves (Foster). Whipping was the most commonly used form of punishment for disorderly slaves (David et al. 63-68). Rewards were handed out to the fastest and most productive cotton pickers. One might receive extra food rations or a new set…

…with lithium is the fact the long-term lithium treatment has been associated with decreased thyroid functioning in patients with bipolar disorder. Preliminary evidence also suggest that hypothyroidism may actually lead to rapid-cycling (Bauer et al., 1990). Another…

…in the following lines 447 to 453: I wol none of the Apostles countrefete; I wol have moneye, wolle, chese, and whete, Al were it yeven o fthe povereste page, Or of the povereste widwe in a village, Al sholde hir…

…conquered our enemies Nin hokeh bi-kheh a-na-ih-la All over the world Ta-al-tso-go na-he-seel-kai On land and on sea Nih-bi-kah-gi do tah kah-gi Everywhere we fight Ta-al-tso-go en-da-de-pah True and loyal to our duty…

…-McGinley et al., 1974 1979. These guevedoces, (eggs (testes) at 12) children, are born with female genitalia. At puberty, under the influence of testosterone, some girls make a complete transformation to boys, developing full male genitalia. For others…