Communication is humanities greatest accomplishment, however how we communicate can greatly affect the way we're understood, and how we understand others. Communication is a learned ability with many skills, which are programmed into us (for better or worse) by our parents, friends and all that we have contact with. These skills can be defined as listening, assertion and conflict resolution skills, and with all of these skills being used appropriately, we can bring down the …
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showed last 75 words of 1006 total
…skills that make life easier, or get prepared for a life of frustration and conflict, but with effective listening, assertion and conflict resolution skills we can rid our lives of the barriers that hinder communication. It is the glue that binds us and the hammer that breaks us, but to truly communicate is something that few in their life accomplish. Bibliography  Bolton. R People Skills © Prentice Hall of Australia Pty Limited, 1986.