Company Overview Vickers, Incorporated was at one time considered the manufacturing world-class leader of vane and piston pump products. The company has seen its yearly sales decline from 1990 thu 1994. They have lost their edge in their market due to the lack of research and development and small businesses pirating their product. They are also struggling with union personnel issues. Currently, Vickers is working through the 7th round of negotiations with a contract that will expire …
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…The scope was to increase the product offering to customers, the quality was to exceed customer's expectation of the product, and service performance was to meet the customers requirements of the product. I believe Weber's plan is very comprehensive. The plan focuses on the customer at all three vertices and will drive sales for the plant. The plan should work if he can address key areas such as labor and the realignment of Omaha's operations.