The Role Of Information Technology on Travel Agents UK travel agents industry, part of the tourism industry, has experienced a vital change over the last fifteen years (www.findarticles.com). The development of modern sophisticated technologies and systems along with the rapid evolution of the Internet have facilitated the endeavours of travel agents to pursue an efficient strategic planning in order to gain and sustain competitive advantage within both global and domestic market (Travel Industry …
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showed last 75 words of 2204 total
…Report, Impact of Media on Travel, UK, December 2001. 16."Interview With Mr. Sergey Kalikow", "Budget Travel Consultants Ltd" in Kensal Green, Harrow Road, March 2002. 17."Hospitality" Magazine, June 2002. 18.Travel Industry Monitor, April 2003. 19.Travel Industry Monitor, March 2000. 20.D. Buhalis, Distribution Channels in the Changing Travel Industry. The Dorchester, London, 9-10 December 1998, Conference Report, International Journal of Tourism Research, Vol. 2, 2000, pp 137-139. 21.www.findarticles.com 22.www.thomascook.co.uk 23.www.expedia.co.uk 24.www.laterooms.com 25.www.ft.com