Solving organizational problems effectively requires an appropriate mindset--viewing problems as opportunities or challenges and looking for solutions as opposed to placing blame, as well as developing skills in problem solving--a disciplined approach to defining the problem and identifying and implementing appropriate solutions (Suzanne de Janasz 395). Individuals or groups with undisciplined approaches to problem solving typically derive solutions with no real understanding of the problem. This typically results in solutions that are temporary in …
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showed last 75 words of 1010 total
…Janasz, Karen O. Dowd and Beth Schneider. Interpersonal Skills in Organizations: Problem Solving:Using Tools, Processes, and Creative Approaches. New York, NY: McGraw-Hill, 2002: 396. Kiesow, Paul, "PDCA Cycle: An Approach to Problem Solving" Ceramic Industry (1994): 20. Rpt. in Interpersonal Skills in Organizations. Suzanne de Janasz, Karen O. Dowd and Beth Schneider: New York, NY, McGraw-Hill, 2002. p. 396. Wharton F., "Risk management: basic concepts and general principles," in Risk: Analysis, Assessment and Management. John Wiley & Sons, 1992. 1-13