In 1995, spurred by technological innovations, a new communications industry known as telephony arose (www.pulver.com). Telephony is the transmission of voice and fax data over the Internet (www.brooktrout.com). Transmissions can be between traditional telephones and fax machines, multimedia computers, and telephones and fax machines with Internet capabilities (www.brooktrout.com). The telephony industry is showing great growth possibilities in both the business and technological areas. Fueled by low capital start-up costs and …
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