TQM Initiatives in Optimising Software Development Life Cycles

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Executive Summary ACME Systems is a leading global technology company, operating in over 30 countries on 6 continents. The Group provides solutions and services that optimise and manage the performance of IT infrastructures to enable businesses to build a competitive advantage (ACME Systems Australia). The Application Integration (AI) line of business is a major part of the ACME Systems strategy for IT solutions. The primary focus of the AI team is to develop a roadmap for our …

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