Since organizational conflict can affect organizations' cultrue, it's important to manage and resolve them. Organiations should implement conflict resolition approaches to reduce or to stop the conflicts. Kenneth Thomas (1976) distinguished five conflict resolution methods - competing/forcing, avoiding, compromising, accommodating, and collaborating. These approaches are based on how assertive or unassertive each party is in puruing its own concerns and how cooperative or uncooperative each party is in satisfying the concerns of the others. Competing/…
showed first 75 words of 787 total

showed last 75 words of 787 total
…to build a consensus for a resolution and decision and can motivate subunits to cooperate to achieve organizational goals. However, if the CEO is weak, he not only fails to manage conflict, but may be incresing the conflicts. Good organizational design should minimizes the potential conflict. However, because of inertia, most of the organizations fail to manage conflicts due to the rapid changes of the environment. As a result, conflict increases and organizational effectiveness decreases.