-FedEx's Tight Focus on Strategic Information Systems This emphasis on IT innovation has gained FedEx a 30 percent share in the highly competitive business to consumer express delivery market, according to Chris Newton, a senior analyst of supply chain strategies for AMR Research in Boston (CIO Magazine, 2001). In my opinion, FedEx knows that without IT their business is liveless. They look beyond transportation from point A to point B but focus on value-added services that they …
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…extended to manufacturing, where supply chain data has become more granular than ever. It was in 1996 , that FedEx moved its businesses to the Web: a move that even necessitated their systems to be more strategic as IT becomes a strategic necessity. -Impressive Bottom lines Proves Strategic Use of IT As at 2002 (InformationWeek), FedEx Corp. obtained revenues of USD$20,607M, and an income of USD$710M. On InformationWeek's 500 companies, FedEx tops the list by employing 5,378 IT