Staff Morale Morale can be defined as the feeling a worker has about his job based on how the worker perceives himself in the organisation and the extent to which the organisation is viewed as meeting the worker's own needs and expectations. It also refers to the state of an employee's spirit and/or confidence. So for an organisation to have low staff morale would mean that their employees had low energy levels, no motivation …
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showed last 75 words of 692 total
…customers and co-workers) with a warm and genuine smile. A smile tells the other person that they are important, valued and appreciated. If an employer follows the above steps and works to achieve a high level of staff morale in an office environment they will find their employees feel good about each other and, at the same time, feel a sense of accomplishment from their jobs, thus making a happier and more productive office environment.