Executive Summary Some Intranet models in retail are "customer facing," such as online shopping and e-care solutions, while others -- including fulfillment and inventory control -- are behind the scenes. All, however, are designed to provide greater value to customers and partners -- value that creates real competitive advantages. To realize those advantages, retailers should look for Intranet solutions that will: Improve customer relationships Reduce distribution costs Acquire data on profitable customers Strengthen supply chain …
showed first 75 words of 7117 total

showed last 75 words of 7117 total
…business applications (non-software variety!) and one's core competencies. For most retailers, those do not include innovative infrastructure development. Nonetheless, to the technologically nimble belong the spoils. The bottom-line impact of doing Intranet in retail. Companies do Intranet in different ways. A large retailer, for example, might streamline its supply chain; while a smaller one might build an online store to drive global expansion. But in every case, the investment must be measured against the return.