Chapter 1 Introduction 1.1 Project Background Demand for rail transport over the last decade has increased by 30% (transport studies, 2003). Over the next ten years it is expected to rise from around 39 billion passengers' km a year to 52 billion. Over the same period freight demand is forecasted to rise from 19 billion net tonne km a year to 24 billion. The national railways have been in the limelight for the past decade mostly for negative reasons. As events transpired at …
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showed last 75 words of 10458 total
…compensations for these late disruptions, which is, know as Schedule 4 cost. Further analysis and comparison of the planners brought the following problems in the limelight. *<Tab/>Lack in clarity of communication *<Tab/>Lack of appropriate resources *<Tab/>Blame culture *<Tab/>Morale *<Tab/>Confrontational Process *<Tab/>Lack of systems and new technology