Pondy views conflict as a process consists of 5 stages - latent conflict, perceived conflict, felt conflict, manifest conflict and conflict aftermath. Managers can use Pondy's model to interpret and analyze a conflict situation and take action to resolve it. In latent conflict, there's no outright conflict but there's a potential for several sources of conflict, such as interdependence, differences in goals and priorities, bureaucratic factors, incompatible performance criteria and competition for resources. As organization differentiate, …
showed first 75 words of 782 total

showed last 75 words of 782 total
…of the conflict was not resoved, it will cause conflict to occur again, but may be in another context. Every stage of conflict leaves a conflict aftermath which affects they way the parties percieve conflict and react to future conflict stages. The aftermath will promote good future working relationships if a conflict is resolved before it gets to the manifest-conflict stage. However, if the conflict wasn't resolved, the aftermath will be worse future working relationships.