Managing Conflict And Disagreement Using Effective Communication It is not what you say, it is how you say it; it is widespread knowledge and you do not have to possess a degree or be a diplomat to understand this theory. When handling any type of conflict one can accomplish almost anything, against anyone, as long as you utilize the right words. Communication skills are measured as the most important traits when seeking a viable outcome …
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showed last 75 words of 946 total
…task, but a low concern for relationships. If accomplishing the task results in a few injured egos, that is the price of productivity. Someone using this style is more worried with their individual agendas and goals than they are with another individuals or groups goals. Unless discussion is not an option and immediate action must be implemented, this style should be avoided at all costs. References Wertheim, E. (1998). The Importance of Effective Communication. New York.