Introduction Why all the noise from senior management about improved communication? Organizations need communication, in all sorts of relationships. When organizations focus on the professional relationships, the managers wants to communicate to be able to increase his or her employees' knowledge. In this paper, I will describes and elaborate on two types of communication: lateral and vertical. Furthermore, I will also compare the two types of communication and how they relate to my organization. Vertical …
showed first 75 words of 559 total

showed last 75 words of 559 total
…in his or her organization, that person's knowledge and professionalism will start the process of building support and developing creative paths for lateral communication. However, this process might only start at the departmental level. If more lateral communication is demonstrated at my organization, then customer and employee satisfaction will grow. References: Spillan, J. E., Mino, M., & Rowles, M. S. (2002). Sharing organizational messages through effective lateral communication. Communication Quarterly, 50(2), 96-102. Retrieved May 10, 2006, from ProQuest (299657901).