Knowledge Building and Corporate Memory

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How can we use electronic systems to assist in the sharing of information organisation-wide, the use of this to build expertise and develop and maintain corporate memory? TABLE OF CONTENTS INTRODUCTION GROUPWARE Challenges related to GroupWare introduction KNOWLEDGE BUILDING AND GROUPWARE SYSTEMS Computer Supported Cooperative Works: ? 1st definition of CSCW ? 2nd definition of CSCW ? Issues covered by CSCW. OTHER TYPES OF GROUPWARE ? Message Systems ? Multiuser Editor ? Group Decision Support Systems and Electronic Meeting Rooms ? Computer …

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…p 119, Harvard Business School Press, 1995. 14. Lyn Griffen, P 4, An Exploration of Computer Supported Knowledge Sharing, University of Canberra, June 1998. 15. McGee J. V., Prusak L., Managing Information Strategically, John Wiley & Sons Inc., 1993. 16. Malone, T., Grant, K., Turbak, F., Brobst, S., and Cohen, M. Intelligent information sharing systems, commun. ACM 30, 5 (May 1987), P390-402. 17. Szuprowicz, B.O., The Soviet Union Trade Advisor, Expert Systems, Spring 1991. 18. Turban., Mclean., Wetherbe, 1996, Information Technology for Management, John Wiley & sons Inc., p580-597.