About KFC Colonel Harland Sanders, born September 9, 1890, actively began franchising his chicken business at the age of 65. Now, the KFC® business he started has grown to be one of the largest quick service food service systems in the world. And Colonel Sanders, a quick service restaurant pioneer, has become a symbol of entrepreneurial spirit. More than a billion of the Colonel's "finger lickin' good" chicken dinners are served annually. And not just …
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…doubt we've got a long way to go. But it's clear to me that the five leadership principles we've established for Customer Mania are working, and are worth sharing: · Lead from the top · Stay the course, create a "five-year journey" mindset · Be consistent · Recognize, recognize, recognize · Define what success looks like · Good luck, and Yum to you!