Groupware

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…structured interactions In addition to the benefits of groupware, another good reason to study usability and design issues in groupware is to avoid a failed design. Groupware is significantly more difficult to get right than traditional software. Typically, a groupware system can't succeed unless most or the entire target group is willing to adopt the system. In contrast, a single-user system can be successful even if only a fraction of the target market adopts it.