Table of Contents i Executive Summary i 1 Introduction..............2 2 Analysis..........3 2.1 Need recognition...............3 2.1.1 Environmental influences.......3 2.1.2 Individual differences............4 2.1.3 Memory...........4 2.1.4 Situational influences........4 2.2 Pre-purchase search.........6 2.2.1 Internal Search.............6 2.2.2 External Search.............6 2.2.3 Exploratory Search............7 2.3 Information processing...........8 2.3.1 Exposure............8 2.3.2 Attention..............9 2.3.3 Interpretation.............9 2.3.4 Retention............9 2.4 Evaluation of alternatives...........10 2.4.1 Awareness, Evoked & Consideration Sets........10 2.4.2 Evaluative Criteria..........10 2.4.3 Decision Rules...............11 2.4.4 Perceptual Mapping...........11 2.4.5 Influences on the evaluation process.......12 2.5 Purchase............13 2.6 Post-purchase.........15 3 Conclusion and Recommendations..........17 4 References...........18 5 Appendices............19 1 Introduction This report has been prepared to analyse the many elements of EKB's consumer decision model (…
showed first 75 words of 5927 total

showed last 75 words of 5927 total
…amp;lt;Tab/>+/- Bali <Tab/>+<Tab/>-<Tab/>+<Tab/>+/- China <Tab/>-<Tab/>+ /-<Tab/>-<Tab/>- The pluses and minuses indicate a consumer's attitude towards each feature of each destination (Source: Sheth JN & Mittal B, 2004)