Excellence in patient care depends upon: the application of sound ethical principles, good communication and the understanding, participation in and utilisation of research findings.

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The most important people in the health community are patients and the best way of managing them is by caring for them. To care for another person is a great tribute, which requires a large group of people with varied skills and responsibilities. It's organised to form a chain of command that provides the best possible patient care. (5) Dans (1993,p.556-557) suggested the greatest guarantee of quality health care for the patients lies in the …

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…in action. Available at: http://www.csc.com/industries/healthservices/knowledgelibrary/uploads/90_1pdf (Accessed: 23 November 2004). 8. Huycke, L. All, A.C. (2000) "Quality in health care and ethical principles", Journal of Advanced Nursing 32(3), pp. 562-571. 9. Moore, Susan, A. PhD, (2002) "Communication in Nursing, 4th Edition", Geriatric Nursing. 23(5), pp. 267, CINAHL [Online]. Available at: http://gateway.uk.ovid.com/gw1/ovidweb.cgi (Accessed: 23 November 2004). 10. Torres, L.S. (1993) Basic medical techniques and patient care for radiologic technologists. 4th edn. Philadelphia: Lippincott.