Examine the contention that HRD, Culture and the management of groups are critical determinates of organisational performance.

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Groups: A group is a collection of two or more people who possess common purpose. Work groups may be created by management to perform specific functions, or can emerge naturally by themselves. The formation of group at work is at once a natural consequence of the division of labour and an important means of fulfilling individual social needs. Work group may be primary or secondary, formal or informal. A primary group consists of members who …

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…marketing of goods influencing topics as how customers perceive the characteristics of products, the degree of quality, elegance, urbanity expected in goods. Bibliography: -<Tab/>Management and Organisational Behaviour, by Laurie J. Mullins, 6th edition (December 2001). -<Tab/>Organisational Behaviour: Individuals, Groups and the Organisation, by Ian Brooks, (March 1999) -<Tab/>Business Psychology and Organisational Behaviour, by Eugene F. McKenna, 3rd edition (June 27, 2000).