Conflict Management Organizational Behavior-MGT 331 Any manager knows that conflict is something that is going to arise in any work place sometime or another. Any manager has to know how to deal with and overcome. Although when people hear the word conflict, they think that something bad may have happened, that is not necessary true. Conflict simply comes from differing viewpoints, because no two people are exactly alike, disagreement is quite normal between people. There are …
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showed last 75 words of 1036 total
…everyone is the same. Conflict simply comes from differing viewpoints. Dealing with conflict as a manager takes special elements to mange "not" to or, conquer the situations that may arise between you, other people, or the organization. Bibliography Schermerhorn, Jr., J.P., Hunt, J.G., Osborn, R.N. Organizational Behavior (7thEd.). New York: John Wiley & Sons, 2002 The Organizational Behavior Skills Workbook, Conflict Management Styles, Assessment 20, p. 356; University of Phoenix, (MGT-331 - E -Resource) Internet