Whether at work or at home, we all have to deal with difficult people. Our challenge is to develop creative ways to handle these difficult people. Brinkman and Kirschner, in their book Dealing with people you cant stand: how to bring out the best in people at their worst, have just made this task easier with this creative and fun guidebook. Within the pages they identify and explore the psychological roots of ten specific behavior …
showed first 75 words of 1932 total

showed last 75 words of 1932 total
…a leader, and a valuable asset to his or her company, and career. References: Brinkman, Rick, Kirschner, Rick. (1994). Dealing with people you can't stand: how to bring out the best in people at their worst. New York: McGraw Hill. Covey, Stephen. (1987). The Seven Habits of Highly Effective People. New York: Simon and Schuster. Kenedy, P.J. (2000). Assertive Communication: An Introduction UW-Eau Claire Counseling Services. Retrieved April 18, 2003 from: http://www.uwec.edu/counsel/pubs/assertivecommunication.htm