Customer Driven Quality

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ESSAY DETAILS Words: 852
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In today's market customer satisfaction can make or break an organization. Competition is fierce and companies are in continuous battles to attract new customers and retain the old. Service has become just as important as the product being sold. So what is the most important factor in the success or failure of an organization? Quality. The organization that can provide the highest level of quality will succeed. Years ago, manufacturing companies attempted to improve the …

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…TMR), a bale mover, an environmental product and a large selection of belt conveyors. Highline leads the way with exclusive features on every design. These features make the machine easier to operate, reduces the farmers time and labour and provides a quality machine for a reasonable price. Research and development is an ongoing process with prototyping and testing occurring year round. Many cattlemen recognize Highline and appreciate the continual advances in our bale processing technology.