Conflict Resolution in Work Teams Families, employees, working teams, and ethnic groups are faced with conflict daily. Facing conflicts and having the capability to resolve them are crucial within our society. Some conflicts can be avoided, but when working in a team environment, more conflicts are apt to arise. Being able to successfully resolve conflicts within a team can be a difficult task for a team leader. Understanding the importance of conflict resolution within a …
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showed last 75 words of 1926 total
…and resolution issues up front cannot be overstressed. It will go a long way to the enhanced productivity that is expected from a team that is performing well. References Cutcher-Gershenfeld, J. (1997). Dispute Resolution and Team-Based Work Moore, C. (1999) Cultures-Strategies For Effective Intercultural Negotiations, The 7 Habits of Highly Effective People (especially pages 1 through 62) by Stephen R. Covey (Simon & Schuster) Carole A. Townsley (1990). Resolving Conflict in Work Teams. Retrieved May 17, 2003, from site http://www.rvarmstrong.com