Conflict management

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Chapter 1 Introduction Modern commercial projects are increasingly complex, resulting in complex contract documents. Complex project can likewise often result in complex disputes, which predominantly arise from the intricacy and magnitude of the work, multiple prime contracting parties, poorly prepared and/or executed contract documents, inadequate planning, financial issues, and communication problems. Any one of these factors can derail a project and lead to complicated problems, for instance, litigation or arbitration, increased costs, and a breakdown …

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…Court-Connected Dispute Resolution Research, National Center for State Courts,Williamsburg, Va. p. 41-42 25. Plapinger, E., and Shaw, M. (1992) Court ADR: Elements of program designs, Center for Public Resources, New York. 26. Harmon, K. M. J. (2002) Mediation: Satisfaction in the process and outcome. Construction Briefings, June, 6. 27. Phillips, B. A. (1997) Alternative dispute resolution symposium issue; Mediation: Did we get it wrong? Willamette Law Review, 33, 649. 28. Harmon, K. M. J. (2002) Mediation: Satisfaction in the process and outcome. Construction Briefings, June, 6.