Introduction <Tab/>Conflict management in the workplace is an issue that every leader, manager, or employee has to deal with at one time or another. The basics of conflict management include improving communication, teamwork, and a systematic approach to solving the disagreement. This paper explores various techniques that can be utilized to manage conflict in the workplace. Workplace Conflict Management Conflict is defined by Hellriegel, Slocum and Woodman as "the process …
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showed last 75 words of 1343 total
…amp; Management: An Interactive Journal. Available at:<http://www. pamij.com/5_1/v5n1_boss.pdf>. Retrieved May 22, 2003. Cottringer, William. "Conflict Management." Executive Excellence Magazine, 14.8 (1997):6. Hellriegel, Don, John W. Slocum, Jr. and Richard W. Woodman. Organizational Behavior, 8th Edition. Cincinnati, OH: South-Western College Publishing, 1998. Yandrick, Rudy M. "Integrating Behavioral Strategies: A Solution to Workplace Problems." Competere Consulting Group. Available at: <http://www.competere.com/rudyarticle.html>. Retrieved May 22, 2003.