Conflict, which is a natural outcome of human interaction, begins when one individual perceives that his or her goals, attitudes, values, or beliefs are incongruent with those of another individual. I will discuss three conflict management approaches/styles that are used in my United States Army unit. Understanding Conflict Issues The presence of conflict among employees can have both negative and positive consequences for organizations. Perhaps most evident are the negative consequences, which include dysfunctional …
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showed last 75 words of 787 total
…other (Rahim 2000). Reference Follett, M. P. (1940). Constructive conflict. In H. C. Metcalf & L. Urwick (Eds.), Dynamic administration: The collected papers of Mary Follett (pp. 30-49). New York: Harper. (Original work published 1926). Prein, H. C. M. (1976). Stijlen van conflicthantering [STYLES of handling conflict]. Nederlands Tijdschrift voor de Psychologies, 31, 321-346. Rahim, M. A. (2000). Organizational justice; Conflict management; EMPLOYEES, International Journal of Conflict Management, 2000, Vol. 11 Issue 1, p9, 23p, 3 charts, retrieved on November 8, 2003 from Academic Search Premier database.