When conflict is felt, it is experienced as tension that motivates the person to take action to reduce feelings of discomfort. For conflict to be resolved, all parties should both perceive it and feel the need to do something about it. (Schermerhon 2002) The more deeply we care about something the more intense the conflict. If you deal with people on an everyday basis eventually, you will have to deal with conflict. Conflict steams from different …
showed first 75 words of 779 total

showed last 75 words of 779 total
…basis and on a team business. Conflict can be accomplished with the right approach. Should you find yourself in a highly confrontational situation remember resolution is the common goal and if conflict is not managed, it will manage the team. Schermerhon, J, Hunt, JG, Osborn, Richard (2002) Organizational Behavior 2002 7th edition, PG 134-135 Thomas, Kenneth W (2002) "Conflict and Conflict Management", in Handbook of Industrial and Organizational Psychology, Marvin D. Dunnetee ed., Rand McNally, 1986, www.kellysjones.com