Behavioral Management

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STEPS IN PROBLEM SOLVING/DECISION MAKING PROCESS Define the Problem Problem solving or decision-making is an unavoidable facet of life. I once heard a saying, "Any decision made is a wise decision and the decisions that are not made are the unwise decisions because you never experience the outcomes whether good or bad." Today, I am faced with a decision to make that has been my concern for some time. In this paper, I will …

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…when solving problems, it is necessary to truly define the problem. Sometimes, our first thought of the problem may not be the real problem, so one must delve deeper in establishing, who what, where, when and why? Also, this process pulls you back and forth only to truly identify the problem. For me, I truly enjoyed exploring this new concept, which I can now utilize when faced with problem solving issues and make effective decisions.