BPR and Information Systems - IT as an Enabler.

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Information technology is considered the major enabler for spanning processes over functional and organizational boundaries and supporting process driven organizations. However, the point is not to use IT as an improver for existing activities, as which it often has been conceived, but as enabler for the organization. Some of the ways that IT changes business processes include: process automation and speed; virtual presence and distance collaboration becomes possible; mobility; allows information to be shared differently; …

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…Michael and Champy. James. Reengineering the Corporation: A Manifesto for Business Revolution. New York: HarperCollins Publishers, Inc., 2001. El Sawy. Orman A. Redesigning Enterprising Processes for e-Business. New York: Irwin/McGraw-Hill, 2001. Caldwell. Bruce. Missteps, Miscues -- Business Reengineering Failures. InformationWeek,. June 20, 1994; Pg. 50. Davenport. Thomas H. Will Participative Makeovers of Business Processes Succeed Where Reengineering Failed? Planning Review, January 1995; Pg. 24. Berman. Saul. Strategic Direction: Don't Reengineer Without It; Scanning the Horizon for Turbulence. Planning Review, November 1994; Pg. 18.