Analyzing Business Process Re-engineering As already mentioned in the previous paper, the project to be studied is an implementation of a work assignment and tracking system in an IT department in a large sized company. The IT Department before the project was started, had undergone a management change and a reorganization due to corporate cost cutting and restructuring. The previous structure of the IT organization was teams of people that support specific applications in the …
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showed last 75 words of 1423 total
…The IT organization and process change, along with the use of a popular packaged software to manage workflow, helped the IT department to align the software to the employees and business process to achieve improved efficiency and profitability as suggested in the article by M.A. Smith Works cited Bond, G., "System Analysis and Business Mapping: a Symbios." Jan 1997 Smith, M. A. "Analysis Everywhere." 21, Oct, 1999 Smith, M.A. "The IT Organization and Process Change." 15,Dec, 1999