1.0 INTRODUCTION The Pacific Supermarkets case raises the issues of retaining good performers, human resource planning, or lack thereof, along with other issues of recruitment and selection. The outline of the case is such that the regional manager, Ms. Susan Chapman, has become aware that Mr. Phillip Bailey, her top district supervisor, has accepted an appointment with Safeway through reading the announcement in the newspaper. After talking with Mr. Bailey, Ms. Chapman has decided to transfer …
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…lies and the selection interview: Don't take them lies lying down' Industrial Management, [online] ABI Inform. Meyer, J.L; Donaho, M.V. 1979, Get the Right Person for the Job: Managing Interviews and Selecting Employees, Prentice Hall, United States of America. Robbins, S; Bergman, R; Stagg,I & Coulter, M. 2000, Management. 2nd edn, Prentice Hall, Australia. Snape, E; Redman, T; Bamber, G.J. 1994, Managing Managers: Strategies and Techniques for Human Resource Management, Blackwell Publishers, United Kingdom.